Like new, unused, new with tags
Lightly used a few times, no visible signs of wear
Gently used,some sign of wear
Used with some imperfection, minor scratches or flaws
Heavy used with noticeable flaws
We guarantee all items are authentic or your money back. All our items are meticulously examined by our experts with years of experience and by third party resources when necessary to ensure 100% authenticity. We absolutely do NOT offer fake, replica, or counterfeit items. In the event that any reputable professional authenticator deems an item unauthenticate complete refund will be provided.
Once More is not associated or affiliated with the brands displayed on our website. All copyrights reserved to the original brand holder.
Once More is dedicated to assuring that the merchandise we offer and showcase on our website and social media channels are unequivocally authentic. Unless explicitly mentioned, all our products are pre-loved and previously utilized.
All bags, accessories and sale items are FINAL SALE. Please double check the item's condition both in the product description and photos prior to purchase. If you wish to receive more pictures/videos of our products or have any questions about them, please click on the chat button located on the right bottom of our website or direct message @oncemoreluxury on Instagram for a prompt response.
If you wish to return the item, please contact us within 14 days of receiving the order and we will provide you with a suitable solution.
Lost and Damaged itemsWe are not liable for damages incurred during transit. Please contact the shipping provider for issues related to goods damaged in transit. All shipments are automatically insured up to $100CAD. If you require your order to be fully insured please contact us before it is shipped.
Question about this item? Our advisors are here to assist you. Call us at 604-423-5050.
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