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Shipping Policy

Shipping Within Canada

-Free shipping on all Canadian orders over $250 CAD.

-$25 CAD flat shipping fee applies to orders under $250 CAD.

Applicable federal (GST) and provincial sales taxes will be added at checkout based on your shipping address.

Shipping to the USA

Shipping fees apply to all U.S. orders. Rates are calculated at checkout.

International Shipping

We offer international shipping with rates calculated at checkout based on your destination.

Shipping Carriers

All orders are shipped via Canada Post, UPS, or UPS Express (standard or express service based on your selection at checkout).

Insurance

All shipments include complimentary insurance up to $100 CAD.If you would like your order fully insured, please contact us before your order is shipped. Additional insurance fees will be based on the value of your purchase and are non-refundable in the event of a return or cancellation.

Responsibility

Once your order has been dispatched, Once More Luxury is not responsible for any lost, stolen, or damaged packages.Please contact the shipping carrier directly for any issues regarding delivery.

Cross-Border Duties & Import Fees

For international orders, including shipments to the U.S., any applicable duties or import fees are the customer’s responsibility and must be paid upon delivery. These fees are determined by the destination country’s customs regulations.

Authenticity Guarantee

All items are verified and guaranteed authentic.

Insured shipping

Purchases protected by Route + free National shipping on orders $250+

The Circular Economy

Embrace preloved for a planet-friendly choice.

Secure payment

Rest assured, your payment information is processed securely.

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All items are pre-owned and authenticated to Once More Luxury Boutique. Trademarks are owned by their respective brand owners. No brand owner endorses or sponsors, has any association and/or affiliation with Once More Luxury Boutique.