Operations Manager
Operating Manager – Luxury Resale Boutique (Vancouver, BC)
Full-Time | In-Store
Are you passionate about fashion, sustainability, and operational excellence? We’re a thriving luxury resale boutique in Vancouver seeking a skilled Operations Manager to lead and streamline daily operations, support our growing team, and help us elevate the customer and team experience.
Key Responsibilities:
- Oversee daily store operations, ensuring exceptional customer service and presentation
- Manage and coordinate team workflows (sales associates, marketing staff, consignors)
- Supervise inventory management, product intake, pricing, and visual merchandising
- Support marketing and e-commerce activities with clear operational alignment
- Foster a respectful and collaborative team culture
- Implement policies, procedures, and systems to improve efficiency
- Handle scheduling, training, and performance feedback
Qualifications:
- 3+ years of experience in retail or boutique operations management
- Strong leadership and interpersonal skills
- Experience managing diverse teams with clear, respectful communication
- Detail-oriented with a focus on organization and follow-through
- Familiarity with luxury brands and the resale market a strong asset
- Tech-savvy (experience with POS systems, inventory software, basic e-commerce tools)
Why Join Us:
- Be part of a fast-growing luxury resale brand with a strong community following
- Opportunity to shape store culture and operations
- Employee discount and performance incentives
- Located in the heart of Vancouver
To apply, please send your resume and a short note about why you’re the right fit to hr@oncemoreluxury.com